Support
If you have any questions or suggestions about Sothink Software, please feel free to contact us. There are following ways available for you to let us know your needs.
- Submit Support Requests (Recommended):
Your submitted messages will be forwarded to the responsible department via our customer service unit and answered as quickly as possible.
- Write an email to support@sothink.com
Note: If you failed to contact Customer Support via email, the most common reason is your spam filter is blocking the e-mail.
Please check your bulk or junk folders for the email and try adding support@sothink.com to your trusted e-mail senders list.
Currently we offer the support service in English and Chinese languages. For customers in other languages, please firstly help us understand your meanings in English or Chinese thus we could help you in deed.
- Visit the Forum and discuss questions & share experiences with our other users: http://www.sothink.com/phpBB2/index.php.
- Call us or leave a phone message: +86(27)67848991
To get more help from Sothink Customer Support, please kindly visit: http://www.sothink.com/support/index.php
